Refund policy
All Sales are Final.
Once a payment goes through, payment processing fees are non-refundable to Ucute Foods and to the buyer.
Ucute Foods is not responsible if the customer drops and/or damages their item(s). If your item arrives damaged, you have 24 hours to contact us from the time the USPS tracking shows the package is delivered.
Ucute Foods is not responsible for lost/damaged packages. If your item does arrive damaged, contact us ASAP!
If the wrong item was shipped to you by mistake, email Ucute Foods immediately. Make sure you include:
- A subject to your email
- Proof of your order
- A picture of the item(s) you received
